Cancellation Policy

1.  Cancellations made at least 14 days before a booked tour will receive a full refund less a 10% administration charge.  Alternatively, you will have the opportunity to rebook the tour in the same calendar year at no cost.

2.  Cancellations made between 7 and 14 days before a booked tour will receive a 50% refund.

3.  Cancellations made between 48 hours and 7 days of a booked tour will receive a 25% refund.

4.  Cancellations made within 48 hours of a booked tour will not receive a refund.

5.  To obtain a refund an email must be sent to orchardwalks@rocquettecider.com with details of the single bank account where payment is to be made.  It would also be nice to know why the cancellation has been made in order to assist us with ongoing scheduling.